What does Interp-Via-Video (video remote interpreting) do?

The use of video remote interpreting will

• Greatly reduce your organizations cost for providing interpreting services for Deaf and Spanish clients by eliminating the travel expenses associated with on-site interpreting sessions.
• Provide on-demand access to trained qualified Sign Language and Spanish interpreters for Deaf and Spanish clients.
• Reduce the waiting time for qualified interpreters to respond to medical emergencies and unscheduled visits by L.E.P and Deaf and Hard of Hearing clients/patients.
• Reduce your organization’s liability for non-compliance with regulations such as the American Disabilities Act and Title VI of the Office for Civil Rights.
• Increase your organization's ability to provide equal access to the services it offers to Deaf and LEP clients..
• Provide additional support for your in-house staff interpreters or local interpreting service provider .

What Equipment do I need to utilize (Interp-Via-Video) video remote interpreting ?

Hospitals/Medical Environments.

• High-speed broadband Internet access such as cable, T1, DSL, SDSL or ISDN connection at (384 kbps up stream) or a T1.
• Interp- Via-Videocart a mobile video conferencing solution developed by MEJ that is available in both wireless and wired versions. The wireless version of our Interp-Via-Videocart, mobile video conference solution, is ideal for use in Medical and Business environments that require on-demand use of qualified interpreters.
• A Desktop Computer or Labtop - Logictech Quick cam Pro 5000 - Speakers

Business and Educational Environments.

• High-speed broadband Internet access such as cable, T1, DSL, SDSL or ISDN. We recommend callers using video remote interpreting for sign language interpreting services connect to our facility using an connection at (384 kbps up stream) or a T1.
• The wireless version of our Interp- Via-Videocart mobile video conference solution
• A Desktop Computer or Labtop - Logictech Quick cam Pro 5000 - Speakers

The following equipment may be also be used to connect to our service center .A Desktop Computer or Labtop meeting the following specification.

• PIII 1GHZ /P4 1.2 GHZ or 1800 + Athlon XP
• P4 1.5 - 2.4GHZ or 2000+ Athlon XP (recommended)
• Windows Xp Sp1or Higher and MAC
• Direct X 9.0
• Windows media player 9
• 256 MB Ram (512 MB Ram recommended)
• 100 MB Storage
• SvGA display (800X600) 16bit color or higher
• Network Connection
• A webcam - Logictech Quickcam Pro - 5000, microphone (often included with web camera), speakers or headset.
• Special video conferencing software such as NetMeeting or Sight speed account
• Set top television video conferencing equipment - purchased from following vendors Polycom, Sony, Tandburg, and Emblazed .
• Call for assistance with seting up your video conferencing systems.

How do I get started?

You must first set up an account

Setting up an account is fast and easy. You may use any of the following methods to set up an account by fax, on-line interface or telephone.

To set up an account via telephone call 1-(866)-557-5336 .

if you wish to use Sightspeed to connect to Interp-via-video please open and account with Sightsped then enter Interp-via-video and you will be connected to a MEJ representative in minutes. We will help you open an account via video conferencing call. Interpreters are available to assist Deaf and Hard of Hearing that would like to open account using video phones.

To set up an account via fax. Download the new client registration form from the following link (registration form). Then fax the completed registration form to the following number 646-827-3628. A MEJ representative will call you back, to verify we received your faxed registration form, access your organizations needs and confirm your registration status.

Setting up an account using our online interface.

• Highly emotionally charged situations.
• Medical appointments for Blind-Deaf and Hard of Hearing patients
• Mental health appointments.
• Appointments with patients/clients uncomfortable with the use of new technology.
• Medical appointments with small children.
• Large groups of people.
• When the client/patient request an on-site interpreter
• When the participants feel that it is not effective to continue.